Last updated: April 2025
At A&P Stores Ltd, we want you to be satisfied with every purchase. This policy explains how cancellations and refunds work.
You may cancel an order up to 24 hours before dispatch for a full refund. Cancellations after dispatch may qualify for a partial refund depending on the condition of the goods.
Delivery dates can be rescheduled free of charge up to 24 hours before the original delivery date.
Refunds are processed within 5–10 business days to the original payment method. You will receive an email confirmation once the refund is initiated.
Perishable items that have already been dispatched cannot be refunded unless they arrive damaged or spoiled. Custom orders that have already been prepared may be subject to a restocking fee rather than a full refund.
To request a cancellation or refund, please contact us at apstoresltd@hotmail.com or 07460 561012 with your order details.